Head of Media Relations

ICF

Brussels, Belgium

Description

ICF NEXT is looking to hire a Head of Media Relations, who will be responsible for the development and implementation of media-related projects and services leading a team of up to 40 people.

The department is a centre of expertise at ICF Next and is responsible, notably, for (social) media relations, stakeholder engagement, paid media collaboration and influencer marketing on projects executed on behalf of the EU institutions.

The individual will coordinate and supervise the work of team managers and lead experts and will understand how to foster good cooperation and collaborative attitudes across teams. This includes the management of dependencies and ambiguities between the various tasks, coordination of the work progress, review and approval of technical reports and deliverables and resolution of problems of an operational, contractual and financial nature, notably with vendors.

Why ICF NEXT?

ICF Next is one of Europe’s leading integrated communication agencies, specializing in large-scale campaigns for clients across the European Union. With over thirty years of experience, we excel in guiding EU institutions and related organizations through complex communication challenges. To learn more about ICF NEXT and find your ‘Resonance’, click here.

Main Responsibilities

Steering the work of the department, by managing and coaching team managers and lead experts daily;
Ensuring high-quality work: meeting professional standards and client expectations, by ensuring quality production processes are applied by the teams, closely monitoring key projects that require special attention (due to complexity or importance) or assisting the leadership team of the agency in the resolution in due time of any critical situation that may arise;
Ensuring the correct financial management of the department with the support of general management and ICF Next financial team (regular cost-controlling & reporting);
Ensuring good cooperation with the other ICF Next departments through regular meetings about work organisation and key projects;
Ensuring staff members are working at their best level by encouraging team spirit, promoting professionalism, and supporting training needs, with the support of lead experts;
Facilitate new business development activities by ensuring the provision of adequate resources and facilitate close collaboration of these resources;
Identifying recruitment needs and recruitment of experts with the input from team managers and ICF Next recruitment team;
Ensuring efficient workflows are in place and creative solutions are found for operational issues.

Competencies/Skills

Excellent managerial skills and team-oriented focus. Previous experience in a management position or similar is a must;
A strong interest in EU affairs and communication/media-related matters;
Self-motivated and self-directed and ability to work on own initiative, “can do” attitude;
Strong leadership, problem-solving, analytical, organisational and planning skills;
Flexible with a great sense of responsibility and service and adaptability to changing workloads;
Collaborate effectively across multiple teams and stakeholders to achieve goals and able to demonstrate this capability in a department context;
Project management knowledge;
Fluent in French and English (written and verbal);
Excellent verbal, interpersonal, and written communication skills;
Previous management experience in a communication agency is desirable.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair and equitable interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodations that involve the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

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