Membership Administrator
Membership Administrator
(Part-Time)
CIE - Cycling Industries Europe
Brussels, Belgium
About CIE
The cycling businesses of Europe are ambitious, and at CIE, we strive to support companies in building a sustainable, competitive, and innovative industry. We empower businesses through advocacy, expert groups, and operational support, connecting them to foster collaboration and strengthen the cycling ecosystem.
About the Role
Cycling Industries Europe (CIE) has an exciting opportunity for an Membership Administrator to play a key role in supporting our growing organization and ensuring the smooth functioning of our membership operations, expert group meetings, and financial processes.
We are seeking a detail-oriented and organized individual with experience in administrative coordination within European associations. The ideal candidate will excel in membership management, membership invoicing, financial support, and organizational tasks, contributing to the success of CIE’s internal operations and external member engagement.
Key Responsibilities
Membership Management:
- Process membership applications and onboarding;
- Coordinate membership upgrades, membership invoicing, withdrawals, and fee payment follow-ups;
- Maintain accurate records of membership statuses and manage processes like resignations and terminations;
- Assist outreach and engagement with potential member companies;
- Support the management of day-to-day member relations (responding to queries, updating contact lists, management of contact form correspondence).
Meeting Coordination:
- Organize and support internal member meetings, including scheduling and communication with participants. Including expert groups; working groups; annual meeting; etc.:
- Share updates and relevant information during operational and management meetings.
Administrative Support:
- Assist with financial processes, including invoicing, follow-ups payments and reporting;
- Compile quarterly reports and other documents to support the organization’s leadership;
- Maintain membership databases, intranet pages, and website content related to membership.
Communications and Events:
- Assist with communications, webinars, and events related to membership activities;
- Ensure marketing materials are up to date and aligned with organizational priorities.
About You
- Proven experience in administrative roles, preferably within European associations or membership organizations;
- Strong organizational and time management skills with attention to detail;
- Excellent written and spoken English (additional languages are a plus);
- Proficiency in Microsoft Office (especially Word, Excel and Outlook), and tools like Zoom and Canva. CMS experience (Typo3) would be an advantage;
- Effective communication and interpersonal skills;
- A proactive attitude and willingness to learn about the cycling industry and membership-based organizations.
What We Offer
- An opportunity to work in a dynamic and international team;
- Flexible, part-time working arrangements. The successful applicant will be required to work 2 or 3 days per week;
- A chance to contribute to the growth and success of the cycling industry in Europe.
Employment arrangements, terms and conditions
- These terms and conditions are indicative and will be confirmed during the recruitment process. No detail expressed here can be considered part of an employment offer and all employment terms are determined by the Belgian employment law in force during the period of employment;
- We reserve the right not to make an appointment based on this current advertisement and to re-advertise on our terms.
Application
A CV together with a covering letter expanding on the application for the post should be sent in confidence using the email address info@cyclingindustries.com by close of business on Tuesday 31 December 2024 Include details of your current salary in the covering letter.
Successful candidates will be invited to attend an in-person interview in the second half of January, 2025.
We apologise, but due to limited capacity only candidates selected for interview will be contacted.
If you’re passionate about contributing to a vibrant and sustainable cycling industry and have the skills to support our administration and operations, we’d love to hear from you!
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