International Benchmarking Study: Public Sector Performance Results 2024 Edition

Conference Details

Date: 05 February 2025

Time: 09:00

Duration: 2 days

Location: Online

Cost: Register online for more information.

Organiser: EIPA - European Institute of Public Administration

Conference Website

Conference Description

In search for practices which lead to excellent performance, EIPA and the Ministry of the Interior and Kingdom Relations of the Netherlands have performed a study to evaluate the effectiveness, efficiency, cost-effectiveness, satisfaction and trust of citizens, enterprises and other relevant stakeholders regarding available products, services, provisions and outcomes in ten policy areas in 35 countries, with a longitudinal perspective.

During the conference, the EIPA team and external experts will present the results of their in-depth analysis conducted in 2024 in the following policy areas:

• Health;
• Sports;
• International Best Practices in Social Security Systems.

Authors and external experts will share the best practices and trends in the domains and participants will have the opportunity to actively engage with the experts in dynamic Q&A sessions.

About the Study:

The EIPA benchmarking study covering the 2022 to 2025 period examines the performance of the public sector in 27 European Union Member States plus the United Kingdom, Norway, Iceland, Switzerland, Australia, New Zealand, Canada and the United States. The study includes separate chapters on the following policy areas:

• Public administration;
• Education;
• Housing;
• Social Safety;
• Economy, Infrastructure and Science, Technology and Innovation;
• Social Security, Employment, Income and Wealth;
• Environmental Protection and Climate Change;
• Health;
• Sports;
• International Best Practices in Social Security Systems.

The study is funded and supported by the Ministry of the Interior and Kingdom Relations of the Netherlands.