The European Food Safety Authority (EFSA), based in Parma, Italy is looking for a Business Process Officer Officer Position (Temporary Agent, Grade AD7).
The text of this call is available in all EU official languages [here].
Please send us your application by no later than 28 February 2019 at midnight (local time), following the instructions in the ANNEX.
The purpose of this call is to establish a talent pool (reserve list) that may be used for the recruitment of staff when a position becomes available and will be valid until 31/12/2020. The validity of the talent pool may be extended.
EFSA is looking for an experienced Business Process Officer who will drive and coordinate process improvements throughout the organisation.
The successful candidate will ensure that EFSA’s scientific workflows and key business processes focus on customer satisfaction, delivering efficient and high quality outcomes.
She/he will play a key role in setting the vision with respect to the process and change management system driving EFSA’s strategic objectives, incorporating scientific workflows, business process management, document management and internal control systems.
She/he will act as a champion for innovation and continuous improvement throughout EFSA’s processes.
You will play an active role in an organisation that makes a difference to the lives of 500 million EU citizens.
EFSA employs approximately 450 staff members, and its Scientific Committee and Panels engage highly qualified and independent scientific experts. Every position within EFSA plays an important part in creating an inspirational environment in which to work and develop.
Read more about EFSA Strategy 2020.
Find out more about EFSA, visit us at www.efsa.europa.eu.
Parma is a lively city of around 200.000 inhabitants located in the Italian region of Emilia-Romagna. Its centre is rich in art, there are parks and architecture from different periods. Parma is famous for its food, wine and its varied surrounding landscape with small villages, rich in history, medieval castles, and picturesque countryside. Parma is strategically located between major Italian cities like Milano and Bologna, and also within reachable distance of ski resorts, natural parks, seaside and mountains.
EFSA can offer the selected candidate a contract of 5 years with the possibility of renewal.
The successful candidate will be recruited as Temporary Agent Grade AD7 with the basic salary starting from € 6.128,51 monthly, subject to an annual review of remuneration provided for in Article 65(1) of the Staff Regulations.
In addition to the basic salary, EFSA offers a range of benefits:
Please note that the ANNEX represents an integral part of this vacancy and should be consulted before completing your online application form.
You must satisfy the following requirements on the closing date for submission of your application:
i. At least three (3) years of experience in process management;
ii. Extensive experience in driving continuous improvement through a quality and process management system and in promoting a harmonised approach;
iii. Experience in process mapping, engineering, reengineering, measurement, including dashboards and performance frameworks;
iv. Experience in facilitating business transformation, project/programme and change management;
v. Experience in corporate document drafting and coordination throughout the plan-do-check-act cycle;
vi. Knowledge by training or certifications in process management, process performance measurement and improvement, process leaning, provided by a national or international quality auditors (e.g. BPMN and/or SixSigma).
vii. Communication and English: Strong ability to communicate effectively in both spoken and written English;
viii. Negotiating: ability to negotiate skilfully in tough situations with both internal and external groups;
ix. Working with others: Strong interpersonal capabilities and ability to work co-operatively with others in teams and across organisational boundaries and to respect differences between people;
x. Analysis and problem solving: Ability to identify the critical facts in difficult issues and develops creative and practical solutions;
xi. Political Savvy and Strategic Agility: Ability to anticipate future consequences and trends accurately. Ability to create competitive and breakthrough strategies and plans, with clear vision and business acumen.
 Before appointment, a successful candidate shall be medically examined by an institution’s medical officer in order that the European Food Safety Authority may be satisfied that he/she fulfils the requirement of article 28(e) of the Staff Regulations of the Officials of the European Communities.
 Only qualifications issued by EU Member State authorities and qualifications recognised as equivalent by the relevant EU Member State authorities will be accepted. In instances where diplomas are obtained from a non-EU Member State, EFSA may request the candidate to provide a relevant document of comparability issued by a recognised authority.
 Professional experience shall be taken into account from the date on which the person fulfils the minimum qualifications for engagement. Any given period may be counted only once (in order to be calculated as eligible, years of studies or professional experience to be taken into account shall not overlap with other periods of studies or professional experience). Professional activities pursued part-time will be calculated pro-rata on the basis of the certified percentage of full-time hours worked. Remunerated PhDs acquired in a field relevant to the job description can be counted as professional experience up to 3 years. Paid traineeships are counted as working experience.