Senior Advisor Payments


Brussels, Belgium

The European Savings and Retail Banking Group (ESBG) and the World Savings and Retail Banking Institute (WSBI) are looking for (m/f) an Senior Advisor Payments.

The mission:

To analyse the multiple dimensions of the payments market, propose and assist in agreeing member positions with respect to their payments' and related business, at times represent these positions towards policy makers, regulators, standardisation bodies, industry associations, and enable a constant member dialogue on developments, with a particular focus on innovation.

The context:

The subject matter is at the intersection of 4 forces that are reshaping the payments market and challenge the traditional role banks have played therein so far:

  • Rapidly evolving technology: the reach of Internet infrastructure and the continuing deployment of mobile devices and applications create the promise of an always-on, data-rich digital payments ecosystem. Migration towards this potential may take diverse shapes according to geography and market segment;
  • Far more intervention from policy makers and regulators: whilst for several decades they regarded payment systems mainly as the transmission wheel for monetary policy, now policy makers and regulators increasingly concern themselves with societal value, and efficient contribution thereto by any payment instrument and system (whether "high" or "low" value). In parallel increasing customer in particular consumer protection is a deep trend;
  • New providers, new ways to deliver services: the payment service provider landscape is characterised by the traditional feud between incumbents and newcomers. In many instances however regulators show leniency towards the latter, whom they expect to drive down the structural costs of payment and related account management services;
  • Customer expectations: eagerness to adopt new technologies of course also differs according to geography and market segment, yet the longer term trend is a fundamental change in the ways of receiving and making payments and by extension buying goods and services, and viewing service providers.

The position:

Against the above background the Senior Advisor, Payments, will:

  • Serve as the secretary of the ESBG Payments Committee and leverage the latter to formulate the positions to be represented;
  • Constantly maintain a "payments and related technology watch" including relationships with multiple types of providers, and alert the membership on salient developments, skilfully placing them in context;
  • Support when required the WSBI Regional Groups (outside Europe) in matters related to payments – being accepted on the relevant working group(s) of the World Bank and similar organisations will be a pre-condition for this;
  • Provide conclusions of research in payments and related matters to the WSBI – ESBG Managing Director, its statutory bodies and Heads of Department – notably assessing the medium and long term implications of technology and legislative developments for the various categories of members, and developing proposals for responses;
  • Represent ESBG within notably the Commission's Payment Systems and Markets Experts Group and the European Payments Council working groups, as well as other international standardisation activities when required, and support (through the analysis of documents and consultations) the ESBG representative/expert on the European Retail Payments Board and the European Payments Council Board.

The requirements for the position:

Core requirements are:

  • A working level understanding of current communication and security technologies, with a demonstrated ability and will to constantly update one's knowledge;
  • Experience with standardisation processes at least in a national but preferably in an international environment;
  • The ability to formulate meaningful yet (after membership consultation) consensual policy, business and technical positions;
  • Good interpersonal skills, with the ability to be at ease in a multi-cultural environment;
  • An ability to think at strategic, business and operational levels.

Experience in the following areas will be valued:

  • Exposure to the banking and/or payments world, either within a financial institution, or a service provider to the banking/payments industry – in particular prior experience in product management and/or customer relations/analytics;
  • The ability to assess legislative proposals and their implications and develop meaningful counter-proposals;
  • Prior exposure to a member organisation;
  • Prior exposure to European organisations (Commission, Parliament, Council, Central Bank) or e.g. international organisations (World Bank …);
  • The candidate should demonstrate the potential for evolving the position in the medium term.

Language skills:

Fluency in writing (including Board papers, positions papers to regulators, press articles) and speaking English (including participating e.g. in a working group) is a must. Good command of another, main European language is an asset.


Candidates are invited to apply online with CV and covering letter to: Human Resources, WSBI-ESBG Joint Office.​

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